All you need to know for a pleasant stay at Hotel Arnaria

General Information

Opening hours:

• Breakfast: from 07.30 to 10.00
• Dinner: from 19.00 to 20.30
• Bar and reception: 08.00 to 22.30

Wellness:

• Indoor pool (30°): 06.30 to 19.30
  Small children should wear a wet nappy if necessary
• Finnish sauna, steam bath and herbal bath: 15.30 to 19.30 (in summer only by appointment)
  Children aged 16 and over allowed
• Garden whirlpool (34°):
  Summer from 11.00 to 19.30
  Winter: 15.30 to 19.30
• Gym: 8.00 to 19.30
  Children aged 12 and over are allowed unaccompanied.

The bathrobes and towels provided in your room will remain with you throughout your stay. If you would like to change a bathrobe, please let us know and a charge of Euro 5.00 per bathrobe will be added to your hotel bill.
Fresh bath towels are available in the sauna area. For environmental reasons, slippers are not provided in the room, but can be requested free of charge at the reception.

• Night entrance: we do not have a night porter; after 23.00 you can open the main entrance with your key/room card, on the left side you will find a grey card reader.
• Check-out: please leave your room by 10.30 on the day of departure. If you wish to leave before 8.00, please settle your hotel bill the previous evening.
  Payment can be made by cash, EC card, credit card (except American Express) or debit card.
• Late check-out: subject to availability until 17.00 EURO 40.00.- per person.
• Winter heating: use the wall thermostat to regulate the room temperature and remember that the only way to lower the heat is to open the window.
• Summer: we do not have air conditioning.
• Minibar: mineral water consumed will be charged at EURO 2.50 per bottle.
• Water: our great tap water is potable, but please notice that water is a valuable commodity here, there are no wet baths and taps must be switched off after use.
• Safe: it is in the wardrobe and can be opened with a code.
• Iron: due to the amount of wood in the room, we are unable to provide an iron for safety reasons.
• Kettle: for hygenic reasons there is no kettle at the room, but if you need one you are welcome to ask for it at the reception.
• Playroom: located in the basement.
• Lift: there is no direct access to the garage. Please do not let your young children use the lift unsupervised.

Telephone:
Reception: 9 (07.30 – 23.00)
External call: 0 for line + telephone number
NIGHT CALL Hotel Arnaria (only in urgent cases)
(0039) 0471796649 (h 23:00 - 07:30)

EMERGENCY CALL 112

Turnus pharmacies

Services

Room cleaning
Our hard-working maids are on duty from 8.30 am to 2 pm, but if you have a “Do not disturb” sign on the door, they will not enter your room.

Shuttle service (winter only)
from 8.15 am to 11.30 am
from 1 p.m. to 6 p.m.

Our driver is at your disposal to take you to the valley station of the Seceda cable car, to the valley station of the Alpe di Siusi cable car or to Piazza Sant'Antonio in the centre of the village.
For your return call the number 0039 389 4544813 and tell us where you are (Seceda, Alpe di Siusi, centre).

Public transport (free with Guestpass QR code)
Bus timetables on www.sii.bz.it

Room service
You can order something at the bar during opening hours..
There is a 5.00 Euro supplement for room service.

Laundry service
On request and subject to availability, we offer a standard laundry service with delivery times within 24 hours.

Laundry bags are available at reception.
Adult clothing Euro 8,40 per item
Underwear Euro 4,00 per item
Children's clothing Euro 6,00 per itemk

Car parking
We have an outdoor car park and one free parking space per room in the underground car park.

Electric charging stations
We have two charging points for electric cars, which can be used for a fee; the charging card is available at the reception.

Tennis courts
Just a few minutes from the hotel is the tennis centre, where you can use 4 indoor and 4 outdoor courts free of charge during the summer.
Reservations can be made by calling +39 0471 797275.
Please note that you must play on the reserved courts.

Food service

BREAKFAST:

• from 07.30 to 10.00 am
• Ground floor, in the dining room

LUNCH:
We do not serve lunch .

DINNER:
FOR GUESTS WITH HALF BOARD:

• from 07.00 pm to 08.30 pm
• Ground floor, in the dining room

FOR GUESTS WHO HAVE BOOKED ROOM AND BREAKFAST:
If you have booked a room with breakfast and would like to have dinner with us, please ask at reception if a table is available.
Table reservations are only accepted in the morning.
Due to the size and number of our staff, we are not normally able to accommodate outside guests; please ask at reception if an exception can be made (high season excluded).

BAR:

• from 08.00 to 22.30
• Ground floor, in the dining room

We have a small fine drinks menu, but no food available at the bar.

PIZZERIA TENNIS within walking distance of the hotel
www.pizzeria-tennis.com